Last Updated: September 07, 2025
At Freedy Apperals (“Freedy Apperals,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with our services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you interact with Freedy Apperals, we may collect information that you voluntarily provide to us, including:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Order and purchase details
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Product preferences and inquiries
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Information provided when contacting customer support
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Any other information you voluntarily submit through our website
We may also automatically collect certain technical information when you browse our website, such as:
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IP address
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Browser type and version
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Device type
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Operating system
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General location information
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Pages viewed and website interactions
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Referring website or source
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General browsing and usage information
2. How We Use Your Information
We may use the information we collect to:
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Process and fulfill orders
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Arrange shipping and delivery
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Confirm and communicate order details
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Provide customer support
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Respond to questions, requests, and inquiries
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Process payments through applicable payment providers
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Improve our products, website, and services
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Maintain website security
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Prevent fraud, misuse, or unauthorized activity
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Understand customer preferences and website usage
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Send service-related communications
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Send promotional or marketing communications where permitted by applicable law
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Comply with legal and regulatory requirements
We only use personal information for legitimate business purposes and in accordance with applicable laws.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website traffic, and improve your browsing experience.
Cookies may be used to:
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Maintain shopping and browsing functionality
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Remember preferences
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Understand website usage
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Improve website performance
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Measure marketing effectiveness
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Support relevant advertising where applicable
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.
4. Payment Information
When you make a purchase, payment information may be collected and processed by the applicable payment service provider.
Where payment information is processed through a third-party payment provider, Freedy Apperals does not generally store complete payment-card information on its own systems.
Payment providers may have their own privacy policies governing the collection and use of payment information.
5. Order and Delivery Information
To fulfill and deliver your order, we may share necessary information with courier companies, shipping providers, logistics partners, and other service providers involved in completing your order.
This information may include:
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Customer name
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Phone number
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Shipping address
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Order details
Information is shared only to the extent reasonably necessary to provide the requested service.
6. Marketing and Communications
Where permitted by applicable law, we may use your contact information to communicate with you about:
You may opt out of promotional communications at any time by following the available unsubscribe instructions or contacting us directly.
Please note that you may continue to receive essential communications relating to orders, transactions, or customer-service requests.
7. Analytics and Advertising
We may use analytics and advertising technologies to understand website traffic, measure marketing performance, improve our services, and provide more relevant advertising.
These technologies may include cookies, pixels, tags, and similar technologies.
Where required by applicable law, appropriate consent will be obtained before using non-essential tracking technologies.
8. How We Share Your Information
We may share personal information, where reasonably necessary, with:
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Payment service providers
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Courier and shipping companies
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Logistics and fulfillment providers
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Website and technology service providers
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Analytics and marketing service providers
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Customer-support providers
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Fraud-prevention and security providers
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Professional advisers where necessary
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Government authorities or law-enforcement agencies where required by law
We may also disclose information where necessary to protect our legal rights, enforce our policies, investigate suspected fraud or abuse, or protect the security of our customers and services.
We do not sell or rent your personal information to third parties for their independent marketing purposes.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.
When information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on applicable law and your location, you may have certain rights regarding your personal information, including the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of certain personal information
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Object to or restrict certain processing
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Withdraw consent where processing is based on consent
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Opt out of promotional communications
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Request information about how your personal information is processed
These rights may be subject to applicable legal limitations and exceptions.
To exercise an applicable privacy right, please contact us using the information provided below.
12. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children below the minimum age permitted under applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.
13. International Data Transfers
Depending on the services and service providers we use, your information may be processed or stored in countries other than the country in which you reside.
Where applicable, we take reasonable steps to ensure that such processing and transfers are handled in accordance with applicable privacy and data-protection requirements.
14. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
Freedy Apperals is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, you may contact us at:
Freedy Apperals
Phone: +92 321 1348021
Email: freedyapperals@gmail.com
Address: Rahimpur, Ugoki, Sialkot 51050, Pakistan
We will make reasonable efforts to respond to privacy-related inquiries and requests in accordance with applicable requirements.
